Monthly Archives: May 2017

Creating a culture of clean

During his first visit to NASA’s headquarter’s in 1961, President John F. Kennedy stopped his tour to speak to a janitor mopping the floor. “Hi, I’m Jack Kennedy. What are you doing?” “Well, Mr. President,” replied the janitor, “I’m helping put a man on the moon.” Cleaning isn’t a sexy or exciting topic, but its…

Opening your dream coffee shop – 5 top tips

I recently spoke at a conference for hospitality and catering students. One of them asked me what traits you need to become¬†a entrepreneur. I answered passion, an open-mind, creativity, determination and discipline. Being¬†inquisitive, competitive and always ready to move on to the next thing. But most of all, you have to have vision and ambition….

All about the brand

A recognisable brand is surely one of the most valuable assets of any business. Do it well and the very mention of your name will conjure up images of style, innovation, excellence, customer care and creativity. Do it badly, however, and you’ll always find it difficult to project who you are and what you’re all…